Frequently Asked Questions
All your queries about Digital Wills, Vaults and Legacy planning - answered, clear and concise.
Getting Started
I love it - how do I begin?
Click “Log in / Sign up,” create your account, then follow the step-by-step prompts to start your Will or Vault.
Why should I use adeus?
We make legacy planning simple, secure and stress-free - with clear guidance, bank-grade security and unlimited updates.
What does “adeus” mean?
Digital Wills
What is a digital Will?
A Will you draft entirely online, and can a copy can be stored online - legally valid under UK laws and ready for upcoming e-Wills legislation.
Why is it important to have a Will?
A Will ensures your wishes are followed, minimises family disputes and can reduce Inheritance Tax for your beneficiaries.
How long does it take to create a Will?
Most customers complete their Will in under 10 minutes using our AI-guided questionnaire.
Can I update my Will?
Absolutely - make unlimited updates at any time at no extra cost.
Is my electronic Will legally valid?
Digital Vault
Why should I use the adeus Digital Vault?
It’s your secure, central hub for all important documents, accounts and instructions - accessible whenever your loved ones need them.
What can I store in my vault?
Wills, LPAs, insurance policies, bank statements, property deeds, crypto keys, photos, messages and more.
How do I grant access to trusted contacts?
Select ‘Key Contacts’ and add their name and contact details.
What happens to my vault when I pass away?
We will obtain a verified copy of your Death Certificate and verify the identity of your Key Contacts before providing them access to your vault.
Can I export my data?
Lasting Power of Attorney
What is a Lasting Power of Attorney (LPA)?
A legal document letting you appoint someone to make decisions on your behalf if you become unable.
When should I set up an LPA?
As early as possible - ideally alongside your Will - so your affairs are always protected, no matter what.
Who should I appoint as my attorney?
Choose someone you trust - usually a close family member or friend - who understands your wishes and responsibilities.
How is an LPA stored and accessed?
Security & Privacy
Can I trust adeus with my information?
Yes. We use GDPR-compliant, ISO-aligned cloud hosts and bank-grade encryption to protect your data.
How is my data encrypted?
All files are encrypted with AES-256 in transit and at rest - no one can read them without your credentials.
What is two-factor authentication (2FA)?
An extra security layer requiring a time-sensitive code plus your password every time you log in.
Do you store my passwords?
No. We never store your vault passwords; we recommend using a dedicated password manager on your device.
How can I control or delete my data?
Billing & Plans
What plans do you offer?
Free Vault, Premium and Legacy - each adding more features for Wills, vault storage and support.
Is there a free plan?
Yes. The Free Vault plan includes secure storage, key-contact tagging and basic support at no cost.
How do I upgrade or cancel?
Head to Account > Plans to switch tiers or cancel instantly - no questions asked.
Are there any hidden fees?
No. All features, updates and support are included in your plan price.
What payment methods do you accept?
Still have questions?
We are here to help you every step of the way
hello@adeus.life (response within one business day)
Why our customers love adeus
What a great idea. I've been using a spreadsheet. Keeping it in order, maintaining 'version control', and ensuring the right people knew where to find and how to access it has been a nightmare. adeus addresses all this and more.
“adeus has helped me to finally get a Will and take away years of if being on my to do list. It was easy and quick to do and I am reassured I can go back and update it at any time.”
“Creating a Will with adeus was refreshingly simple, and the added feature to store my account details securely makes it feel like Will-making has finally arrived in the 21st century.”
"I'd been putting off writing my Will, but adeus made it quick, simple and stress-free. It feels comforting knowing my loved ones are protected and will have clear instructions when the time comes. Glad I finally did it!"
"Creating my Will with adeus was quick and easy. Clear questions, helpful tips, and done in 20 minutes. The vault’s brilliant too—keeps everything private until it’s needed. I never thought making a Will could be this simple."
Helpful knowledge and guidance
Learn about everything from digital Wills, to our digital vault, to power of attorney.
